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Privacy

Privacy

At Mangoo Technology, we are committed to ensuring the safety of the businesses listed in our directory and protecting our users from any attempt at fraud or scam. This policy explains the security measures we have in place to combat fraud, as well as best practices to adopt to avoid scams.

1. Security measures implemented by Mangoo Technology

1.1. Verification of companies during registration

To ensure the reliability of the information in the directory, all companies wishing to register are subject to a rigorous verification process:

  • Validation of legal information : During registration, we check the SIRET number (or equivalent) as well as the contact details provided to ensure that the company is registered and active.
  • Manual control for suspicious registrations : Any suspicious or non-compliant registrations are manually reviewed by our team to ensure the legitimacy of the information.

1.2. Continuous monitoring of suspicious activity

We continuously monitor directory activity for fraudulent or anomalous behavior, using specific tools:

  • Behavioral Analytics : Our system monitors interactions between users and businesses to identify anomalous behavior, such as bulk data collection attempts or misuse.
  • IP filtering tools : We use an IP filter to block suspicious connections from regions associated with fraudulent activity.

1.3. Protection of company data

We implement strict security protocols to ensure the privacy and data protection of registered businesses:

  • Information encryption : All sensitive information (such as contact details, payment information for premium subscriptions, etc.) is encrypted through SSL encryption protocols.
  • Restricted Access : Access to data is strictly limited to our authorized employees and contractors, in accordance with our Privacy Policy.

2. How to recognize and avoid scams in the directory?

2.1. Be wary of unsolicited requests

If you are contacted by someone claiming to be affiliated with Mangoo Technology and asking you for sensitive information or payments, please be vigilant:

  • We will never ask for a password or payment outside of our secure site.
  • Official communications from Mangoo Technology are only via our official domain contact@mangoo-tech.com.

2.2. Fake reviews or malicious contacts

  • Beware of fake reviews or fraudulent messages : If a company receives a large number of suspicious or malicious reviews, it may be a sign of a scam attempt. Report any unusual activity to our customer service team immediately.
  • Don't respond to questionable proposals : Some businesses may receive fraudulent messages or service proposals from their business listing. Be wary of unsolicited or overly tempting offers and avoid providing personal information.

3. How can you protect your information and that of your company?

3.1. Use strong passwords

To protect your business account in the directory:

  • Choose a strong password that combines letters, numbers, and special characters.
  • Don't share your password with third parties and change it regularly.

3.2. Monitor your public information

Make sure that the information you post on your business listing is correct and doesn't disclose too many personal or sensitive details. Keep in mind that anyone can access the information published on your profile.

3.3. Beware of unsolicited offers

Avoid responding to offers from third-party companies or services that don't seem trustworthy. If an offer seems too tempting, it could be a scam. Contact our customer service to report any suspicious activity.

4. How do I report a scam or attempted fraud?

4.1. Report suspicious activity

If you suspect a scam or suspicious activity on the directory (e.g., fake profiles, fake reviews, fraudulent requests), here's how to proceed:

  • Contact our customer service immediately at contact@mangoo.tech or (+33) 642 479 024.
  • Provide as much information as possible, including details of the attempted fraud or suspicious activity.

4.2. Measures taken by Mangoo Technology

As soon as we are notified of an attempted fraud:

  • We will promptly investigate the incident and take steps to suspend suspicious accounts or block access to our directory from fraudulent IP addresses.
  • If necessary, we will inform the relevant authorities so that they can intervene.

5. Anti-scam measures taken by Mangoo Technology

5.1. Ongoing Monitoring of Profiles and Activities

All business listings and reviews are regularly monitored for manipulation or scam attempts. Businesses that do not comply with the terms of service may be suspended or removed from the directory.

5.2. Blocking fraudulent accounts

Any corporate accounts suspected of fraud or scam will be immediately blocked during the investigation. If fraud is confirmed, the account will be permanently deleted.

5.3. Enhanced security protocol for payments

For businesses subscribing to premium or VIP services, all payments are made through a secure payment gateway (e.g., [name of payment provider]), and all transactions are subject to a rigorous verification process to prevent fraud.

6. What to do in the event of a dispute?

6.1. Contact our customer service

If you are a victim of fraud related to activity on the business directory, contact us immediately:

Our team will investigate the incident and take the necessary steps to protect your business.

6.2. Report fraud to the authorities

In the event of proven fraud, we encourage you to report the incident to the appropriate authorities in your area for appropriate assistance and protection of your rights.

7. Mangoo Technology's commitment to fighting fraud

At Mangoo Technology, we are committed to continuously improving our tools and processes to ensure the security of our business directory. If we detect a breach or risk of fraud affecting our customers, we will notify you immediately and provide instructions to protect your information and accounts.

This anti-scam policy is designed to protect registered businesses and users of Mangoo Technology's business directory. If you have any specific concerns or additional questions regarding security, please do not hesitate to contact our team.

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